Fraudulent Unemployment Insurance Activity
With the record number of unemployment insurance claims filed during the COVID-19 pandemic, Maryland, and states across the entire country, have seen an increase in activity by bad actors and fraudsters using illegally obtained data to file fraudulent unemployment insurance claims. Please note that there has been NO breach in our BEACON unemployment system.
If you believe that your information has been used to fraudulently file an unemployment insurance claim, please contact the Division of Unemployment Insurance’s Benefit Payment Control Unit by completing a “Request for Investigation of Unemployment Insurance Fraud” form and e-mailing it to email@example.com.
If you received a 1099-G tax form, but did not apply for unemployment insurance benefits in Maryland in 2020, then please complete this Affidavit form and submit it along with picture ID to the Benefit Payment Control Unit by e-mailing firstname.lastname@example.org.
If you are an employer and believe a fraudulent claim has been charged to your account, please file a benefit charge protest through your employer portal.
If you believe fraudulent transactions have been made on your Bank of America Debit Card, please contact the Debit Card Customer Service Center at 1-855-847-2029 to file a report and request a replacement card.
We have been alerted to a number of potential scam operations that are attempting to prey on unemployment insurance claimants. To help you distinguish between legitimate assistance from Maryland Division of Unemployment Insurance (DUI) staff and fraudulent assistance from a potential scammer, please remember the following:
- DUI will never request or require payment for assistance with unemployment insurance, especially not through apps like Venmo or Cashapp.
- DUI staff will not provide assistance to claimants through direct message on social media platforms like Facebook, Twitter, or LinkedIn.
- DUI will never arrange for an adjudication or fact-finding interview over any teleconferencing platform, such as Zoom, BlueJeans, Google Hangout Meets, or Skype.
- DUI does not provide assistance through text message and will not send any links asking a claimant to verify their account through text.
- DUI will never ask for your bank account number, debit card number, or credit card number over e-mail or on social media
- DUI will never request your BEACON password over e-mail.
- All e-mails from legitimate DUI staff will come from a @maryland.gov e-mail address.
- Do not provide any sensitive information related to your Maryland unemployment insurance claim by e-mail unless it is to a @maryland.gov e-mail address.
Avoid Scams on Social Media
Please be aware of pages and scammers on social media pretending to be the Maryland Department of Labor. Scammers are replicating the Maryland Department of Labor’s social media pages, directly messaging claimants, and attempting to steal their identity by asking for their personal information. These pages are particularly targeting members of unemployment groups on Facebook.
Fraudulent pages may look similar, but are newly created, do not have a lengthy history of posts, spelled differently (often with typos), and not verified with a blue check mark. “Maryland department of labour” is an example of a fraudulent page that looks similar, but is spelled differently. If you find a fraudulent page, please report it to the social media platform immediately and DO NOT respond to their messages.
Links to the Maryland Department of Labor’s official government agency social media pages can be found below:
Identity Theft Resources
If you believe you have been a victim of identity theft, please read the Maryland State Police’s Identity Theft Protection Quick Guide. For more information about identity theft, please visit the Commissioner of Financial Regulation identity theft page.