I just received a ticket, what should I do?
Wait to receive your paperwork from the court. Most courts will mail you a courtesy notice about two to three weeks after you receive a ticket. This notice will inform you of the bail amount you must pay for the ticket as well as your traffic school eligibility. Most courts will charge an administrative fee to allow you to complete traffic school in addition to the bail amount. Make sure to pay the required fees by your courts payment due date. It is important to take care of your court obligations before starting any of our programs.
How do I know that my county or court will accept the TrafficSchool.com programs?
TrafficSchool.com is a DMV licensed traffic violator school (TVS# E1393) and TrafficSchool.com’s course in California is DMV approved and accepted by ALL counties and courts. You may contact our office at 1-800-691-5014 to verify or simply click on the following link to view our official DMV license. VIEW DMV LICENSE
I’ve already paid the court money for traffic school, why do I have to pay again?
Each court charges an additional fee to allow you to attend a traffic school or home study program. This is separate from any of our charges. If you do not pay this fee to the court, then the court will not accept your certificate of completion from us. All traffic schools including classroom, home study or Internet courses will charge separate additional fees.
How much time do I have to complete the course once I’ve paid for my ticket?
You should make every attempt to complete your online traffic school course at least a couple days before your due date. Your court will give you ample time (generally 30-90 days) to complete your traffic school, but we recommend finishing your course as soon as possible. If your due date is soon approaching, we offer a rush processing service for your certificate for an additional charge. You may request this option when you pay for your course.
How much is the course?
The total price for our California online traffic school course is as low as $19.95 including tax, certificate processing, shipping and handling. For an additional charge you may choose to have your certificate delivery expedited with RUSH processing.
Is your Website secure?
What if I don’t have my own computer?
That’s OK. You can complete our traffic school program using virtually any computer with Internet access. Take the course at your local public library, at school, a cyber café, at work (make sure this is acceptable with your employer) or at your friend’s house. While this is a homestudy program, some people are on the move and use different systems. Most computers and browsers available can use TrafficSchool.com’s course, but optimal performance will be achieved with the most recent versions of Google Chrome, Safari, FireFox, or Microsoft Internet Explorer. Here are links to several browsers that our course has been tested in:
If you are using Google Chrome with Windows: please upgrade your browser at https://www.google.com/intl/en/chrome/browser/.
If you are using Google Chrome with a Mac: please upgrade your browser at http://www.google.com/mac/.
If you are using Safari: please upgrade your browser at http://support.apple.com/downloads/#safari.
If you are using Microsoft’s Internet Explorer: please upgrade your browser at http://www.microsoft.com/en-us/download/ie.aspx?q=internet+explorer.
If you are using Mozilla Firefox: please upgrade your browser at http://www.mozilla.org/en-US/firefox/all.html.
**Workbook Traffic School Alternative**
As an alternative to taking an online traffic school program, we also have a workbook traffic school program available. The ‘TrafficSchool.com – Workbook Course’ will also satisfy your traffic school requirements in California. Our workbook is very similar to our online course. It is similar to a short magazine and is easy reading covering a wide range of traffic safety topics and techniques. If your job or lifestyle requires a lot of traveling, the workbook would be a great alternative to any traffic school course. You may order a workbook course online or you can call us toll-free at 1-800-691-5014 to place your order.
What if I don’t have my own e-mail address?
We use e-mail for much of our correspondence and you’ll need an e-mail address for log-in purposes. If you do not have your own e-mail address then you may use a friend’s (make sure to get permission) or you can obtain free e-mail services through a number of different websites, such as www.gmail.com, www.hotmail.com, or www.mail.yahoo.com.
I’d like to take the course online, but I don’t use credit cards. Can I still take the course?
Yes. You may complete the entire online course, with the exception of the final exam, prior to paying. If you prefer, you may send us a check or money order instead of using a credit card, and once we receive it, we will give you access to the final exam. Remember that access to the final exam will not be granted until payment is received. If you prefer, you may also call us toll free at (800) 691-5014 and speak with one of our customer service representatives. They will take your payment right over the phone and give you immediate access to the final exam. TrafficSchool.com’s friendly and knowledgeable customer service representatives are available on Monday-Friday from 9 a.m. to 6 p.m to assist you. We are also available after hours by email.
Can I take traffic school again if I’ve already completed a class within the past 18 months?
California Vehicle Code states that you may only attend traffic school once every eighteen months. The eighteen months is calculated from the date you received your first citation to the date you received your next one. It is your responsibility to make sure that you qualify with the court.
I have a commercial driver license and got a ticket. Can I take traffic school to remove the point from my driving record?
If you hold a commercial driver license and the traffic violation occurred in a non-commercial vehicle, then you may be eligible to take traffic school. The conviction may still appear on your driving record and count as a point for the violation. However, once you have completed the traffic school course and your certificate of completion has been processed by the court with the DMV, you will need to contact the DMV Driver Safety Unit at (916) 657-6452 in order to have the point cleared from your driving record. Also, the driver/student must call the DSU for clearance. Someone else cannot call on your behalf.